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Peak Roofing Systems Customer Comments

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I have had the misfortune of needing to replace two roofs in the past eight years. This could have been a stressful, exhausting process. However, both times I was able to call on Jeff at Peak, and he and his company treated me like family. They came out quickly, and got us taken care of. They are the most companionate, empathetic company I have ever come across. They know what you are going through, and they will go the extra mile to make the process as smooth as possible.  Even the roofing crew was respectful and professional. Our contractor Matt also helped us with the other damage to the house after the hailstorm.
Peak Roofing will always be my roofing company. I wish all companies would learn from Peak Roofing Systems. 
Forever a client,

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I happen to be a retired Executive of a Major Corporation and able to recognize people who are top of the line and I find Jared Bernstein to be one of these rare people. It has been a joy working with him on my roofing project. He has been very professional from start to finish –especially following up at the conclusion of the project. Not only is he nice to deal with, but the entire crew that did the work were superior and never slowed down.

The Plano Inspector mentioned it was some of the best work that he had inspected.

Thanks for a job well done!

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Peak Roofing Systems, a local family owned roofing company, repaired numerous damages and leaks on our Spanish Tile roof for us. Wes Hatch has taken such great care of us. He has been very professional, responsible, and punctual. He was able to come right out after we called, thoroughly inspect the whole roof, provide pictures with inspection, and immediately schedule the repairs. We couldn’t be happier and would recommend Peak Roofing Systems and Wes to anyone here in Stonebriar Country Club and elsewhere!

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I met Jeff in line at the Post Office to mail some letters. He is the nicest, most sincere young man. We struck up a conversation and I have a new construction roof-I wanted him to look at. He said “Absolutely!!”
He came out and did a first rate-top notch job inspecting our roof and making suggestions.
He is a man of honesty and integrity and I would Highly Recommend using Peak Roofing.

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Great company to do business with …Their rep. Robert Coker was very professional and knowledgeable …The Peak crew arrived on time and finished on time ..The yard was cleaner than when they came…I am completely satisfied!

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A recent hailstorm in Huntsville, Texas brought an army of people selling roofs. I personally spoke with about five of them and luck would have it Peak Roofing Systems was recommended by one of the better home builders in the area. A representative of PRS by the name of Robert Coker came by and explained their system and it didn’t take me long to realize who I would go with. From Roberts knowledge and honesty to the crew that put on the roof my hat goes off to them. I have since recommended to several people about the fantastic job that was done. We are 100% satisfied with Robert Coker and his commitment to us.

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When we discovered a leak in our old roof, we called Peak for an inspection. They were prompt to show up and were informative. When we realized the damage was more extensive, they suggested we make an insurance claim. They took the time to meet with the ins. agent and walk the roof with her to show the damage they saw. The insurance company covered the majority of the roof thanks to Jared’s help. The repairs were done promptly, the crew cleaned up, and we were very pleased with the personal touch. From helping us pick the right shingles, to gutter colors, to scheduling, Jared was very helpful and communicative. I have been happy with the look and workmanship. I would highly recommend Peak to anyone.

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Prompt, knowledgeable, and professional are the three terms that come to mind. I was a home builder for 20 years and more recently a professional inspector for 19 years, so have dealt with many roofing contractors. These guys are the best.

I have referred many clients to them and have only heard good reports about their work.

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David and his crew did a wonderful job with a high level of professionalism that I honestly was not expecting from a residential roofing company.  I have been in the construction business for 16 years as a construction manager and developer and this experience has so far exceeded my expectations.

Thanks,

Jerret

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Jeff,

I wanted to send a quick note to you to thank you for coordinating and your help with our roof repair. David was very kind to check the entire roof and my wife said he was very professional. I texted him when the plumbers were there and he was at our house within 30 minutes.

Thank you very much for your help. I will not hesitate to refer you to our neighbors when their needs arise.

All the best,
Bret

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When the time came to replace our roof, we had the references of three qualified roofers. These are the reasons we chose Peak Roofing Systems:

  •  The Price was Right
  •  Jeff’s high level of professionalism made us comfortable that he would be in business long after the warranty expired.

When choosing someone to do major work on your home, you can only know so much ahead of time, and just hope it works out. Peak Roofing Systems gets our highest recommendation because of how the job was executed AFTER the contract was signed.

  •  Actual Cost – Upon completion, the actual cost was not more than what was quoted.
  •  Communication – we never felt out of the loop; Jeff was a pleasure to do business with.
  •  Timeliness – the job was started and completed on time.

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I highly recommend Jeff Riss and Peak Roofing Systems for both residential and commercial roofing projects. Over the past two years I have had the opportunity to work with Jeff on 5 commercial projects and 3 residential properties with the last 2 being completed in the same day. Jeff is very professional and diligent to take care of everything front start to finish and beyond. He has exceptional customer service and there have been no complaints about Jeff from anyone that he has worked with.
We will definitely be contacting Peak Roofing Systems Sytems for future roofing projects.
Sherie Raye
Raye-Raye Homes

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It is a rare occurrence when a homeowner finishes a major renovation and has the ability to say that every aspect was completed to their total satisfaction. The reason for this pleasant outcome was the good fortune I had when a friend referred me to Jeff Riss and Peak Roofing Systems. My friend had an outstanding experience in their dealings with Jeff and wanted to make sure that I gave him a chance to bid on my job. Once I met Jeff I was immediately impressed with his ability and character. In the completion of my project every subcontractor I dealt with was of the highest quality and every job was completed to my exact expectation. Not only did Jeff oversee every aspect of the renovation, he was a dedicated advocate in dealings with my insurance company and helped secure a much better settlement than I ever would have on my own. In the past I have used the Big Box Home Improvement stores for projects of this type and received a mediocre job at a mediocre price. In choosing Jeff Riss, I received an outstanding job at an outstanding price. It is always a pleasant surprise to deal with an individual as capable, honest, and sincere as Jeff Riss. I would unconditionally recommend Jeff and Peak Roofing Systems.

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I am a cautious person by nature and will not allow just anyone to work on my home without a referral from a friend or family member. Jeff Riss and Peak Roofing Systems was recommended to me by a friend who is a home appraiser and knows quality when he sees it. He had highly recommended Jeff after Jeff’s company completed the re-roofing of his own home. I contacted Jeff after the serious hail storms this summer and I could not have been more pleased. Jeff came and explained to me exactly what would be done, how long it would take and how they clean up afterwards. I had heard horror stories about roofing companies so I was still a bit skeptical. I now know that he is a man of his word. There were no surprises, no unexpected items and I found him to be a person that I would now highly recommend to others. Thank you Jeff for being the businessman I hoped you would be. I am so proud of my beautiful new roof!

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We give Jeff Riss and Peak Roofing Systems the highest possible recommendation. After the hail storm destroyed our roof and caused other significant damage to our home in June 2012, we interviewed several roofing companies. We were very impressed by Jeff Riss and decided to hire his company – Peak Roofing Systems. In every way, Jeff and his company have far exceeded our expectations. He immediately took charge and ran with the task of replacing our roof as well as acting as general contractor to arrange for, monitor, and complete the repairs to the other damaged areas – gutters, fence, broken windows, damaged screen windows, cosmetic damage to the air conditioning units, etc. In addition, Jeff worked with our insurance company to ensure that we received full value for the damage incurred. The new roof and all of the repairs were completed to our complete satisfaction and within the time parameters identified by Jeff. Jeff was always very easy to contact, and he immediately addressed any of our questions.

In summary, Jeff Riss and Peak Roofing Systems performed the job in an excellent, professional, and timely manner.

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In an industry with an unfortunate checkered reputation for integrity, Jeff Riss and Peak Roofing Systems easily stand out for ethics, follow through, honesty, prompt attention and overall great business posture! Putting the customer first with the Golden Rule makes them giants in the field!

We are highly vocal advocates of Jeff and Peak Roofing Systems! Recommend them over any we have ever seen.

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We had significant hail damage at our home in the June 2012 storm in North Dallas. I was referred to Jeff Riss by a colleague for my roofing repair needs. Jeff immediately assumed control and guidance for our entire claim. He walked the property with the insurance adjuster and negotiated on our behalf incremental adjustments in the claim throughout the process, not only for the roof but for the entire property. He also successfully negotiated with our insurance company for standard Overhead and Profit rates to coordinate/manage the entire claim/repair project on our behalf. Throughout the process, Jeff took care of every detail; virtually effortless on our end. He has a stable of capable, professional, and very reasonably priced sub-contractors-we were thrilled with the workmanship and professionalism of each; siding, painting, windows, playset, fencing. In short, a superior quality roof replaced with ultimately professional workers/workmanship; timely; efficient; and tidy. But bigger picture, Jeff managed the entire project-was on time for every meeting; ever respectful, reverent, and professional; and just pleasant to deal with. Peak Roofing Systems is destined to great success, and Jeff Riss does not simply meet the highest industry standard; he defines it.

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You have done 40-plus roofs for me and my clients and I have never had one person who is less than 100% satisfied. That is not an easy feat. But you’ve done it. So thank you.

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